MathJax

Tuesday, September 26, 2006

Gvim custom settings

" Custom settings - DKWH
colors blue
set guifont=Lucida_Console:h10:cANSI
set lines=50

" RIM coding style - 4 characters indents, no tabs
set tabstop=4
set shiftwidth=4
set expandtab

" tags file search
set tags=tags;/

" smart search
set ignorecase
set smartcase

" taglist hotkey - needs taglist.vim installed
" - which needs ctags installed
" - see www.vim.org for details
map :TlistToggle

" syntax fold
set foldmethod=syntax
set nofoldenable

" End of Custom settings

Saturday, September 23, 2006

Hitting the 100,000 milestone

Last Sunday marks the rolling of 100,000km for my trusty RSX and it also signals the end of all Acura factory warranty. Now I really have no incentive to bring my car to the Acura dealer, all the better. I will have Waterloo Honda take care of it, which costs a tonne cheaper too!

Monday, September 18, 2006

In this together

  1. If you arrive at work in a bad mood, leave it at the door.
  2. When offered a juicy bit 0f gossip at work, refuse to hear it.
  3. Always do what you say you will do. Promise management.
  4. Avoid and stop potential offensive dialog regarding sex, politics, religions.
  5. The rule when it comes to sexual atttraction at work - Don't look, don't touch.
  6. Keep private about your opinions.
  7. "Please and thank you" at work is commom courtesy.

Sunday, September 10, 2006

Air Canada

Incident report:

Date: Sept 10, 2006 7:15am
Location: Ottawa International Airport

Boarded flight:
AC 443 departing Ottawa 8am

Employee badge number:
Air Canada counter clerk
05/2009
1/UC
YOW/100597

Employee physical appearance:
Appeared to be in senior role
White male, grey hair - in his 50s
  • Client Checks bag in. Small carry on lugguge, weighs approx. 2 pounds
  • Placed bag next to counter clerk within clerk's arm reach
  • Bag oriented in inconevient position
  • Clerk asked client to have bag flipped
  • Client responded with "The bag weighs 2 pounds", and obliged to flip bag
  • Clerk obviously offended by the tongue-in-cheek comment, and acted in retaliation
  • Clerk refused to process e-ticket and boarding pass - his commited duty as he offered to serve client
  • Clerk intentionally made client wait in another line, without giving reason
  • Client asked for name/identification from Clerk, Clerk refused to provide identification voluntorily
  • Boarding pass smoothly processed by another counter clerk after waiting in another line.
  • Client had to note down badge number when the contents of clerk's badge was desernible.
  • Client was greeted by RCMPs at the security line, apparently clerk persisted in his retaliatory actions by reporting this as an "incident" to the RCMPs. He further distorted the situation and made the RCMP believe client is an "eratic" individual that may cause harm to the public.
  • Besides the agitated clerk, all other individuals that had dealt with client find client to be behaving in good manner. This includes the second client that processed the boarding pass, the RCMPs, the security station staff, the attendent at the boarding gate, the attendents on the plane.
  • This leads to the only conclusion that clerk is acting inappropriately and with intent to cause harm to others and refusing to fulfill his duty.
  • This behaviour is dangerous, counter productive and damages the reputation of the company the clerk represents. The clerk is in no way fit for client serving duties.
  • Client demands 1) the clerk be disciplined appropriately 2) Clerk be removed from active client serving duties 3) a formal apology be given by Air Canada to permit this behaviour in crucial client interaction roles.